Senior Technical Project Manager
About This Job
Job Type: Full-time
Salary: $130,000 - $160,000
Experience Level: Senior Manager
Remote Details: Fully Remote, working Business Hours Central Time
Why Choose Susco
You'll benefit from having an influence on the technical direction of our projects, thoughtful career development, a healthy mix of management and development tasks, and transparency (no office politics). Our success lies in our amazing staff, which we have because of our people-centric culture (4.9/5.0 Employer Rating on Glassdoor).
Susco is headquartered in the Greater New Orleans Area, has a national remote workforce, and is one of the fastest-growing tech companies in the US (we are 2019, 2020, 2021, and 2022 Inc 5000 honorees). We develop custom web-based business software with a focus on legacy system conversions. Our primary development platforms are C# .NET for web services and Ionic/Cordova for mobile apps.
We’re fans of the American Dream, and therefore operate as a compassionate meritocracy which treats all stakeholders (employees, clients, vendors, and the community) based on tenants of conscious capitalism.
You can learn more about how our team feels about us by checking out employee testimonials here.
This individual will work directly under the Director of Projects. They will work with clients, and client vendors to grasp a complete understanding of multiple simultaneous projects’ scope, create and manage project plans, balance and coordinate projects within portfolios, lead and motivate project management and development teams, communicate progress to development team and stakeholders, and ensure that projects are completed on time and within budget.
They will be involved in projects from inception throughout closeout. They should be intimately familiar with contract development and contract risk management.
This is a full-time, not contract, WFH position.
Roles and Responsibilities:
- Manage client expectations in regard to schedule, budget, and quality
Be able to design and manage the development of software around complex business processes
- Research, design, and plan mobile, web, database, or application software
Work with developers and architects to create work breakdown structures and project schedules considering resource availability and skillset
- Gather business requirements and work with Tech Leads to develop technical specifications
Design database schema
Reverse Engineer legacy software to create functional requirements from the user interface and/or code standpoint
Manage the workflow of the software development life cycle from scoping, to design, development, QA, production implementation and post launch support
Provide excellent customer service
Work with the QA department to validate development output in terms of both functionality and quality
Review and validate time entries from development team
Own the cost, quality, and scope of projects that they manage
Act as People Manager and oversee the work of direct report project managers
- Assist the Director of Sales in sales calls with potential customers to talk to our PM process and gather requirements
Work directly with the sales department, clients and developers to produce estimates and proposals for software development
When managing projects, work with the client product owners to identify potential future scope to enhance their software
When managing projects, work with clients to identify other software development needs
Manage the proposal process for project change orders
Minimum of 10+ years of work experience
- Preferably working as a Business Analyst first and then transitioning to Project Management
**10+ years of recent project management (inception to closeout) in software development
At a mid-size consulting firm ($10M - $100M) that develops software for external clients.
Projects that are Fixed fee / fixed slope
Managing processes including Contract Creation, Management, and Negotiation
5+ years of Software Development Life Cycle experience (analysis, design, development, testing, and implementation) and Design Patterns experience
Portfolio Management Experience
Have a technical background, preferably recent SQL, .NET, or iOS experience
Ability to read and write SQL queries.
Experience working with Enterprise-level clients
Experience working in agile and waterfall methodologies
Experience performing business analysis for software development projects
Excellent verbal and written communication skills
A high bar for quality
Knowledge of source control systems like Git, SVN, etc.
PMP or equivalent certification is required (certified 2021 or earlier)
Nice-to-have Qualifications (** strongly):
**Experience working as a Scrum Master
Recent software development experience in web development or mobile app development
Direct reports management experience
- 17.5 days annual PTO, 8 holidays
- Heath, Life, Dental, & Vision Insurance, Long & Short Term Disability, 401(k)
- Company Leadership dedicated to personal & professional growth
- Any employee can refer a new client and get 5% of year one’s revenue, and 2.5% thereafter.
- Quarterly bonuses based on company performance
- 3 days annual self-directed learning days
- Paid lunches 2-3 times per week
- Remote work as needed to accommodate personal matters
- Ad-Hoc wellness based gifts, subsidized meditation training
- Company Outings: happy hours, crawfish boils, long lunches, go-karting
- Video games consoles onsite
To enable people to contribute in more fulfilling and meaningful ways.
To transform organizations with intuitive software. Our software frees people from tedious work, removes painful recurring costs, and allows organizations to control their own data, workflow, and user-experience.
Growth: We believe we can create a better world by constantly growing as individuals, resulting in growth for the Company and growth for our clients.
Communication: We believe everyone deserves to feel like they have been heard and understood. We don’t complain about things under our control. We accept constructive criticism dispassionately.
Action: We believe we don't have good days, we make them. We believe in being proactive and not reactive. Passivity leads to a lack of involvement, while our focus is on creating the future. We don't complain, we identify and solve problems.
Teamwork: We believe that we are human beings first, coworkers second. We strive to be cognizant as people with lives outside of this office. As a high-performance organization, there are times of high stress. In those times, we rally to get the job done and we recognize our behavior and performance impacts our team.
Efficiency: We believe in learning from our mistakes the first time. We believe there is a time and place for complex solutions for complex problems. We also have the ability to decompose complex problems into simpler problems. When we see a problem or inefficiency, we have both the responsibility and the ability to propose solutions.