QA Analyst

Full Time
Susco Solutions
Mid Level

About This Job

Job Type: Full-time
Salary: $60,000-$80,000
Experience Level: Mid-level
Remote Details: Fully Remote, working Business Hours Central Time

Why Choose Susco

Our success lies in our amazing staff, which we have because of our people-centric culture (4.9/5.0 Employer Rating on Glassdoor). 

Susco is headquartered in the Greater New Orleans Area, has a national remote workforce, and is one of the fastest-growing tech companies in the US (we are 2019, 2020, 2021, and 2022 Inc 5000 honorees). 

You can learn more about how our team feels about us by checking out employee testimonials here.


As a QA Analyst, you will develop test cases and perform manual testing to validate the intended function of software solutions. You will be responsible for tracking bugs and reporting defects to the team, as well as reviewing software for functional requirements. You will be collaborating with the development team to ensure desired functionality. You may be asked to facilitate acceptance testing with client stakeholders.  


What You Will be Doing/Responsibilities  

  • Perform UI, functional, regression, exploratory, and end-to-end testing  

  • Create, update, and execute test cases based on functional and technical requirements  

  • Identify, record, and track bugs and defects  

  • Assist with reproducing issues and verifying bug fixes  

  • Demonstrate functioning software and defects to interested parties 

  • Collaborate with project managers, business analysts, architects, developers, clients, and end-users to ensure desired functionality and on time delivery of software   

  • Document software defects in a manner consistent with the agreed-upon documentation scheme and reports defects to the project team and clients as appropriate  

  • Provide input on functional requirements, user interface designs, project schedules, or potential project risks  

  • Effectively communicate quality issues and recommendations to improve quality to management 


What You Need  

  • 3-5 years Software Quality Assurance Experience   

  • Strong written, verbal, and collaborative skills  

  • Experience with Jira, Confluence, and SharePoint   

  • Experience and ability reading and writing SQL queries 



  • Experience with API testing (Postman or Insomnia) 

  • Experience with mobile testing  



  • Ability to communicate and collaborate effectively with stakeholders, ranging from technical product-owners to end-users  

  • Ability to decompose complex use-cases into discrete tests  

  • Ability to determine how new software requirements will change the testing requirements and how that impacts existing tests and regression tests  

  • Proven work experience in software quality assurance  

  • Knowledge of software QA methodologies, tools, and processes  

  • Keen eye for detail and a commitment to excellence  

  • Be willing to help your teammates, share your knowledge with them, and learn from them  

  • Be open to receiving constructive feedback and turning it into process improvements  


  • 15 days annual PTO, 8 holidays 

  • Heath, Life, Dental, & Vision Insurance, Long & Short-Term Disability, 401(k) 

  • Company Leadership dedicated to personal & professional growth 

  • Any employee can refer a new client and get 5% of year one’s revenue, and 2.5% thereafter. 

  • Quarterly bonuses based on company performance 

  • 3 days annual self-directed learning days 

  • Paid lunches 2-3 times per week 

  • Remote work as needed to accommodate personal matters 

  • Ad-Hoc wellness-based gifts, subsidized meditation training 

  • Company Outings: happy hours, crawfish boils, long lunches, go-karting 

  • Video games consoles onsite 


About Us 


Core Purpose 

To enable people to contribute in more fulfilling and meaningful ways. 



To transform organizations with intuitive software.  Our software frees people from tedious work, removes painful recurring costs, and allows organizations to control their own data, workflow, and user-experience. 


Core Values 


Growth: We believe we can create a better world by constantly growing as individuals, resulting in growth for the Company and growth for our clients. 


Communication: We believe everyone deserves to feel like they have been heard and understood. We don’t complain about things under our control. We accept constructive criticism dispassionately. 


Action: We believe we don't have good days, we make them.  We believe in being proactive and not reactive. Passivity leads to a lack of involvement, while our focus is on creating the future.  We don't complain, we identify and solve problems. 


Teamwork: We believe that we are human beings first, coworkers second.  We strive to be cognizant as people with lives outside of this office.  As a high-performance organization, there are times of high stress.  In those times, we rally to get the job done and we recognize our behavior and performance impacts our team.  


Efficiency: We believe in learning from our mistakes the first time.  We believe there is a time and place for complex solutions for complex problems.  We also have the ability to decompose complex problems into simpler problems. When we see a problem or inefficiency, we have both the responsibility and the ability to propose solutions. 


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